A solo operator wants a separate work identity
Publish a business number for customers while keeping a personal mobile number private.
Business numbers
A virtual phone number for your business.
Use a dedicated business number for calls and eligible SMS while keeping your team's personal numbers private.
Business numbers
Brussels · Local+32 2 ••• •• ••
Customer line · Toll-freeAvailable by country
VoiceReady
In plain terms
What is a virtual phone number?
A virtual phone number is a business number connected to a cloud call flow rather than one fixed phone destination. In VoxiPlus, incoming calls can follow greetings, business hours, menus, extensions, groups, queues, voicemail, or a configured Voxi.ai path. Eligible numbers can also support business SMS. A solo operator can keep a personal number private, while a distributed team can share one customer-facing line and decide who handles each call.
- Local numbersChoose an available number for a supported area and connect it to that market's call flow.
- Toll-free numbersUse an eligible toll-free option as a public line, subject to country requirements and calling reach.
- International numbersAdd an available country-specific number where inventory, documentation, and eligibility allow.
Virtual number controls
Use one virtual number for routed calls, texts, and customer history
- 01
Keep work calls organized
Use a dedicated business identity instead of publishing a personal number.
- 02
Route every inbound call
Connect the number to an IVR, ring group, queue, person, voicemail, or Voxi.ai workflow.
- 03
Call and text from one place
Keep phone activity, business SMS, and customer history together.
Where it fits
Use one business number without tying it to one desk
A growing team shares responsibility
Route the number to the right person, group, menu, or fallback as more people begin handling calls.
Several locations need distinct front doors
Give each location an available number and connect it to its own hours, greeting, team, and reporting context.
How it works
From number selection to first call flow
- 01
Choose or port a number
Start with an available number or submit an eligible existing number for porting.
- 02
Set the call path
Add business hours, routing, greetings, and a fallback.
- 03
Use it across conversations
Make and receive calls, send SMS, and review activity from the same workspace.
Questions, answered
Frequently asked questions
Practical answers about setup, call handling, and how this feature fits into VoxiPlus.
Can I use an existing business number?
VoxiPlus supports number porting for eligible numbers. The transfer depends on the current carrier, number type, and country.
Can the same number receive calls and SMS?
Eligible VoxiPlus numbers can support voice and business SMS. Availability varies by number and country.
Does a virtual number need a desk phone?
No dedicated office PBX is required. The number operates through the VoxiPlus cloud phone workflow.
Business numbers
Turn one business number into a complete call path.
Choose or port a number, then build the call path the team will use to answer, message, and follow up.