One person owns the main line
Route the business number to one clear destination and use voicemail when it is unanswered.
Business phone system
A business phone system for small teams.
Give customers one business number and route each call to the right person, group, menu, voicemail, or Voxi.ai workflow.
Available balanceShared with your team
$24.97
Call answered−$0.02
Text sent to customer−$0.01
Quiet Tuesday$0.00
In plain terms
What is a business phone system?
A business phone system gives customers one company number while the team controls how incoming calls are answered and where they go. In VoxiPlus, calls can follow a greeting, menu, business-hours rule, person, extension, ring group, queue, voicemail, or configured Voxi.ai path. A service business can send sales and support calls to different teams while keeping one consistent public number and a clear fallback when nobody is available.
What you can do
Run the main line as a team
- 01
Give every caller a clear first step
Use a business greeting and phone menu to explain who they reached and where to go next.
- 02
Route by team or responsibility
Send sales, service, or location calls to the people who own that work without publishing personal numbers.
- 03
Keep follow-up visible
Use call history, messages, business SMS, and recordings where configured to see what needs attention.
How it works
Build the first call path in three steps
- 01
Choose the main number
Select an available business number customers can use to reach the team.
- 02
Decide where calls go
Add the greeting, menu choices, business hours, people, groups, and fallback.
- 03
Test and assign ownership
Place a test call and make sure each destination, voicemail inbox, and follow-up step has an owner.
As the team changes
Add structure as call handling becomes more shared
Several people share incoming calls
Add extensions or ring groups so callers reach a role or team without relying on personal numbers.
Different callers need different paths
Add business hours, an IVR menu, queues, or Voxi.ai only where the caller needs a distinct next step.
Questions, answered
Frequently asked questions
Practical answers about setup, call handling, and how this feature fits into VoxiPlus.
What does the VoxiPlus business phone system include?
It brings business numbers, greetings, IVR, routing, ring groups, queues, extensions, voicemail, call history, reporting, business SMS, and optional Voxi.ai call handling into one system.
Can several team members use the system?
Yes. Team members can share business numbers and call flows, with calls directed to the relevant person, group, extension, or fallback.
Do I need office phone hardware?
No traditional office PBX is required. The numbers and call-flow rules are managed through the cloud phone system.
Business phone system
Build the main line around the way your team works.
Bring your business number, routing, business SMS, and optional Voxi.ai call handling into one practical phone system.