The team works from more than one place
Keep one public business number and route calls to the relevant people, groups, or workflows without an office switchboard.
Cloud phone system
A cloud phone system for service businesses.
Manage business numbers, call routing, voicemail, reporting, and SMS from the VoxiPlus workspace.
Business numbers
Brussels · Local+32 2 ••• •• ••
Customer line · Toll-freeAvailable by country
VoiceReady
In plain terms
What is a cloud phone system?
A cloud phone system manages business numbers and call flows through an online service. In VoxiPlus, the team can configure greetings, business hours, extensions, routing rules, ring groups, queues, voicemail, and fallbacks from one workspace. Calls can reach staff in different locations, follow another path after hours, or move to a configured Voxi.ai route. This lets a growing service business update call handling as its team and working hours change.
What you can do
Run calls and texts from one workspace
- 01
A professional number
Use an available local, toll-free, or international number for business calls.
- 02
Menus and routing
Send callers to the right person, group, extension, or fallback.
- 03
Calls and texts together
Keep phone activity and business messaging in the same workspace.
Cloud phone setup
Choose a number, route open calls, and test the fallback
- 01
Choose the number
Select from the number types and countries available to your account.
- 02
Set the open call path
Choose what callers hear and which person, group, extension, or menu option they can reach.
- 03
Add and test the fallback
Choose what happens when the team is closed, busy, or does not answer, then place a test call.
When the business changes
Update the phone system without rebuilding the office
A second location opens
Connect an available number to that location's workspace, hours, menu, and fallback.
The phone process changes
Update the greeting, menu, extensions, or fallback in the workspace, then test the revised caller path.
Questions, answered
Frequently asked questions
Practical answers about setup, call handling, and how this feature fits into VoxiPlus.
What is a cloud phone system?
It is a business phone system whose numbers, call flows, and management tools run online instead of through an office PBX.
Do callers need an app?
No. Customers call a normal business phone number.
Can I keep an existing business number?
Number porting is supported. Availability and timing depend on the current number, country, and provider requirements.
Cloud phone system
Run the business number without an office PBX.
Choose the business number, build the call flow behind it, and give every unanswered call a clear next step.