A location needs its own front door
Connect the local number to that office's hours, greeting, team, and unanswered-call path.
Business numbers
Local phone numbers for your business.
Choose an available local number and connect it to the greeting, hours, team, and fallback for that market.
Business numbers
Brussels · Local+32 2 ••• •• ••
Customer line · Toll-freeAvailable by country
VoiceReady
In plain terms
What are local business phone numbers?
A local business phone number uses a geographic area code or local numbering format for a supported market. In VoxiPlus, an available number can lead to that location's greeting, business hours, team, IVR, voicemail, or another configured fallback. A multi-location service company can give each office its own contact point while one team manages the call flows. Inventory, eligibility, documents, and supported capabilities vary by country and number type.
What you can do
Useful for local service and multi-location teams
- 01
A recognizable business line
Publish a local business number instead of a team member's personal mobile number.
- 02
A separate path for each location
Connect each available local number to the right hours, team, greeting, and fallback.
- 03
One workspace for the team
Keep call activity, recordings, voicemail, and texts visible in the business account.
Designed for real call flows
Give each local number a clear job
One team covers several areas
Use separate numbers for the areas customers call while keeping the team on one cloud phone system.
A personal number should stay private
Publish the business number for customer calls instead of putting a teammate's mobile number on the website or listings.
How it works
Set up a local number around the customer journey
- 01
Select an available area
Choose from the local number inventory supported for the business country and use case.
- 02
Assign the destination
Route the number to a person, ring group, queue, IVR, voicemail, or Voxi.ai agent.
- 03
Add hours and follow-up
Set open and closed behavior, then add SMS where the selected number supports it or scheduling where the workflow needs appointments.
Questions, answered
Frequently asked questions
Practical answers about setup, call handling, and how this feature fits into VoxiPlus.
Can one team use several local numbers?
Yes. Multiple numbers can connect to distinct call flows, teams, locations, or reporting views, depending on the workspace configuration.
Can a local number receive SMS?
SMS support depends on the selected number and country. Eligible numbers can use native VoxiPlus business messaging.
Can I port a local number?
Eligible local numbers can be submitted for porting. Carrier, country, and documentation rules determine the transfer process.
Business numbers
Give one area its own business number.
Choose an available local number and connect it to the hours, team, and fallback for that area.