A caller is ready to book
Use the requested service and configured rules to check live availability before confirming a slot.
Native Voxiplan integration
Native appointment scheduling with Voxiplan.
Connect a VoxiPlus call to configured Voxiplan availability when the caller needs a scheduled next step.
Today · Tuesday
09:00–17:30Open flow
After 17:30Closed flow
WeekendVoicemail
In plain terms
What is native scheduling with Voxiplan?
Native scheduling with Voxiplan connects a VoxiPlus call flow to the appointment services and availability configured in Voxiplan. When a caller is ready, the workflow can check eligible times and, where enabled, book, reschedule, or cancel an appointment using the relevant staff, location, resource, duration, buffer, and notice rules. It turns appointment-ready calls into a clear next step without making scheduling part of every call.
- Configured availabilityUse the services, staff, resources, locations, and rules set in Voxiplan.
- Enabled booking actionsBook, reschedule, or cancel only where the relevant workflow allows it.
- Appointment-ready callsUse scheduling only when the caller needs a confirmed time or service slot.
What you can do
Scheduling is available when the call needs it
- 01
Check live availability
Use the configured service, staff, resource, location, timing, and booking rules.
- 02
Book, reschedule, or cancel
Move the caller through the approved appointment workflow without making scheduling the whole phone-system story.
- 03
Respect the booking rules
Use the configured duration, buffers, notice windows, staff, resources, and locations before offering a time.
How it works
From qualified call to available slot
- 01
Identify the right service
Use the caller's request and any required qualification details.
- 02
Check the configured rules
Review live availability, duration, buffers, notice windows, staff, resources, and locations.
- 03
Confirm the result
Create or change the appointment, then send the configured confirmation and follow-up.
Questions, answered
Frequently asked questions
Practical answers about setup, call handling, and how this feature fits into VoxiPlus.
Does every VoxiPlus call use scheduling?
No. Scheduling is a native integration for appointment-led workflows, not a requirement for the phone system.
Can Voxi.ai book an appointment?
Yes, when the relevant Voxiplan service, availability, rules, and call workflow are configured.
Can callers reschedule or cancel through the same workflow?
Yes, when rescheduling and cancellation are enabled in the native Voxiplan workflow for that service and call path.
Native Voxiplan integration
Connect appointment-ready calls to Voxiplan.
Keep VoxiPlus in charge of the call, then use native Voxiplan availability and booking rules only when a scheduled next step is needed.