The menu greets and routes
The caller chooses a clear path or matches a rule.
Solutions
Fix the moments where calls get lost.
Start with the team or operating problem, then connect it to the smallest phone, messaging, AI, and scheduling workflow that solves it.
Incoming call
1 · New customerSales team
2 · Existing customerSupport
Closed hoursVoicemail → email
Solutions by workflow
Choose the call pattern that looks like your team
Service businesses
Handle missed calls, field-team routing, voicemail, SMS follow-up, and after-hours requests.
Learn more →Appointment-based businesses
Connect qualification, availability, booking, changes, confirmations, and reminders.
Learn more →Multi-location teams
Route by office, number, team, hours, area, and company-wide fallback.
Learn more →Sales teams
Route inbound opportunities, qualify callers, follow up by phone or SMS, and review activity.
Learn more →Support teams
Use IVR, queues, overflow, recordings, messaging, and customer context.
Learn more →Partners
Package repeatable discovery, setup, testing, and handoff workflows for clients.
Learn more →Solutions by problem
Start from the moment where the call breaks down
The whole team is busy
Use ring groups, queues, overflow, or a configured Voxi.ai fallback.
Learn more →A caller hangs up
Keep voicemail, transcription, email notification, and SMS follow-up actionable.
Learn more →Calls reach the wrong place
Use IVR, extensions, routing, hours, and transfers to direct the request.
Learn more →The customer needs the details in writing
Send a confirmation, reminder, or two-way follow-up from the business conversation.
Learn more →Nobody is there after hours
Use voicemail or an approved Voxi.ai workflow with explicit escalation boundaries.
Learn more →A call should become an appointment
Connect the native Voxiplan scheduling workflow only when the caller needs it.
Learn more →A call comes in. Here is what happens.
The right person or group rings
Your team gets the call without sharing personal numbers.
The fallback takes over
Voicemail, a message, or an optional assistant keeps the request moving.
Ready when you are
Build a clearer call flow.
Start with a business number, then add the routing, messaging, and call handling your team needs.
Incoming call
1 · New customerSales team
2 · Existing customerSupport
Closed hoursVoicemail → email