Toll-free business phone numbers

Business numbers

Brussels · Local+32 2 ••• •• ••

Customer line · Toll-freeAvailable by country

VoiceReady

In plain terms

What are toll-free business phone numbers?

A toll-free business number uses a toll-free prefix and can serve as the public line for sales, support, or general enquiries. In VoxiPlus, an available number can lead to a greeting, phone menu, team, extension, voicemail, or another configured path. Availability, documentation requirements, calling reach, and charges vary by country and number type.

Toll-free call flows

Route enquiries, sales, or support from one toll-free line

01
Create one customer-facing line
Use the number for general enquiries, sales, support, or another clearly defined public call path.
02
Route callers without adding more public numbers
Connect one toll-free line to a phone menu, team, extension, or fallback based on what the caller needs.
03
Track the activity
Keep the calls visible in reporting and call history.

Toll-free number setup

Choose, connect, and test the toll-free line

01
Choose the country and type
Review the toll-free options currently available to the account.
02
Assign the workspace
Connect the number to the business call flow.
03
Test incoming calls
Confirm the greeting, routing, and fallback before sharing the number with customers.

Toll-free line roles

Set the toll-free path for general, dedicated, or after-hours calls

01

General inquiries

Place a phone menu behind the number when it serves as the main entry point for several customer needs.

02

A dedicated service line

Route it directly to the responsible group, extension, or fallback when one team owns every call.

03

Calls outside staffed hours

Use a closed-hours greeting and voicemail path so the public number still gives callers a useful next step.

Other business-number options

Compare local and international numbers, or port an existing line

Add the routing, hours, messaging, and fallback that turn the number into a usable business line.

Virtual phone number for businessGive customers a professional number while your team manages calls, texts, routing, and voicemail from the VoxiPlus workspace.Local business phone numbersChoose an available local number, then connect it to the same call flow your team uses for routing, messages, texts, and follow-up.International business phone numbersUse an available number in a supported country and give its callers the right greeting, language, team, and fallback.Business phone number portingSubmit an eligible business number for porting, prepare its VoxiPlus call flow, and switch once the carrier transfer is complete.

Questions, answered

Frequently asked questions

Practical answers about setup, call handling, and how this feature fits into VoxiPlus.

Are toll-free numbers available everywhere?

No. Availability and eligibility vary by country and provider inventory.

Can a toll-free number use the same phone menu?

An enabled voice number can be assigned to the configured workspace call flow.

What does a toll-free number cost?

Number and usage pricing depends on the country, number type, and calling pattern. Review the current pricing shown for the account.

Start with how your team handles calls.

Match the phone flow to the calls you handle.

Toll-free phone numbers for business calls.

What are toll-free business phone numbers?

Route enquiries, sales, or support from one toll-free line

Create one customer-facing line

Route callers without adding more public numbers

Track the activity

Choose, connect, and test the toll-free line

Choose the country and type

Assign the workspace

Test incoming calls

Set the toll-free path for general, dedicated, or after-hours calls

General inquiries

A dedicated service line

Calls outside staffed hours

Frequently asked questions

Put a complete call flow behind the toll-free line.