Voicemail to email

Voicemail to email for faster team follow-up.

Send each voicemail recording and available call details to the inbox responsible for the next response.

✓ Email notification✓ Recording and call details✓ Your chosen inbox
An office coordinator reviews a voicemail on a smartphone beside the matching audio message in an email inbox.
In plain terms

What is voicemail to email?

Voicemail to email is a delivery option that sends a new voicemail recording and available call details to a configured email inbox. Use it for a main business line, department, or after-hours mailbox so the people responsible for follow-up see it in the inbox they already check. It keeps missed calls visible without replacing the original voicemail or the related call activity in VoxiPlus.

  • Voicemail recordingDeliver the caller's audio message to the configured inbox.
  • Available call detailsInclude details such as caller and time when the workflow provides them.
  • Chosen inboxSend each voicemail destination to the team responsible for replying.
Set it up once

Connect voicemail to the responsible inbox

Choose the voicemail destination, add its email recipient, and keep the recording beside the work your team already handles.

Choose the voicemail destination

Start with the main line, a team call path, or another supported voicemail destination.

Add the email recipient

Use the inbox responsible for reviewing and following up on that kind of call.

Listen and follow up

Review the recording and available call details from the configured email workflow.

Turn on voicemail to email.

Get started
Inbox delivery and follow-up

Send voicemail recordings to the inbox your team checks

Send the message to a configured inbox

Put the voicemail notification in the inbox responsible for the follow-up instead of relying on a separate mailbox.

Keep the call details with the message

Use the available caller number and time to understand what happened before deciding the next step.

Follow up from the normal workday

Keep missed-call review beside the email work your team already checks instead of creating another routine.

Common inbox workflows

Review and share voicemail from the responsible inbox

01

Start the morning with the missed calls

Review the messages delivered by the configured email workflow and decide which callers need a response.

02

Replace an unchecked mailbox

Put the notification in the inbox the responsible team already uses during the workday.

03

Share the next step internally

Use the normal email workflow to bring the recording and call details to the colleague responsible for follow-up.

Questions, answered

Frequently asked questions

Practical answers about setup, call handling, and how this feature fits into VoxiPlus.

Who receives the voicemail email?

The message follows the recipient settings configured for that voicemail destination.

Can several people receive the same message?

Use a shared email address when several teammates need to see and act on the same voicemail.

Can I listen from the email?

Yes. The voicemail email includes the recording, along with caller details when they are available.

Does this replace my call history?

No. Voicemail-to-email is a notification channel; the related call activity remains a separate product surface.

Can I also read messages as text?

Voicemail transcription is available as a separate feature. Keep the original recording for names, numbers, and any detail that needs verification.

Does this cost extra?

Voicemail to email follows the current VoxiPlus credit model. Check the pricing shown for your account for any applicable usage.

Voicemail to email

Send voicemail to the right inbox.

Connect voicemail to the inbox responsible for that call path and keep the recording visible for follow-up.