Turn on transcription
Enable transcription for the voicemail destination you want to review as text.
Voicemail as text
Business voicemail transcription for quick review.
Turn a voicemail recording into readable text for quick review while keeping the original audio available.
✓ Skim before you listen✓ Original recording available✓ Works with voicemail email
From audio to words
Message leftRecorded
After processingTranscript ready
You decideRead, listen, or call back
In plain terms
What is voicemail transcription?
Voicemail transcription converts the speech in a voicemail recording into readable text linked to the original audio. A teammate can scan the transcript to understand the request, decide who should respond, and listen only when more context is needed. Transcripts can be imperfect, especially with names, phone numbers, accents, or background noise, so check important details against the recording.
Use the transcript for quick review. Check names, numbers, and unclear wording against the original audio.
Set it up once
Enable transcription for a voicemail destination
Turn transcription on once and new voicemail can arrive as readable text alongside the recording.
Get the message
The transcript and recording stay together in the voicemail context and configured email workflow.
Skim and act
Read the request first, then play the recording when a detail needs checking.
Turn voicemail messages into text.
Get startedWhat you can do
Know what a message says before you play it
Triage without listening
See at a glance whether a message can wait or needs attention.
Messages you can scan
Readable text helps you understand the request before handing it to a colleague.
The recording stays available
Transcripts are for speed. Return to the original audio when accuracy matters.
Common transcription workflows
Use transcripts to triage, read quietly, and hand off messages
Between appointments
Skim several messages and identify the requests that need attention first.
Quiet places
Read a message when playing audio out loud would interrupt the room.
Clearer handoffs
Give a colleague the written context before they continue the follow-up.
See it at work
Teams that read first
How service teams use transcripts during a busy day.
Medical and wellness
Front-desk teams can review routine messages between appointments and check the recording when details matter.
Learn more →Agencies and consultants
Client voicemail becomes readable context for the person responsible for the account.
Learn more →Sales teams
See the reason for the call before deciding which follow-up belongs next.
Learn more →Questions, answered
Frequently asked questions
Practical answers about setup, call handling, and how this feature fits into VoxiPlus.
How accurate are voicemail transcripts?
They are useful for quick review, but names, numbers, accents, background noise, and sound quality can affect the text. Check important details against the recording.
Is the original audio still available?
Yes. The transcript supports scanning and triage; it does not replace the original voicemail recording.
Where does the transcript appear?
The transcript stays with the voicemail context and recording. A configured voicemail-to-email workflow can also bring the message into the responsible inbox.
When is the transcript ready?
VoxiPlus prepares the transcript after the caller finishes the message. Processing time can vary with the recording.
Should I rely on the transcript for names and phone numbers?
Use it to find the relevant part of the message, then verify names, numbers, and other critical wording against the audio.
Can voicemail transcription work with voicemail to email?
Yes, when voicemail-to-email is configured for that destination. The inbox workflow keeps the message visible while the original recording remains available for review.
Voicemail as text
Stop pressing play for every message.
Turn on voicemail transcription, skim the request, and return to the recording when exact wording matters.
New message, transcribed
Voicemail42 seconds
Transcript“Hi, this is Dana about the quote…”
RecordingOne tap away