Record a greeting
Record a short greeting that tells callers what information to leave.
Voicemail
Business voicemail for calls you cannot answer.
Give callers a clear greeting and a place to leave a recording whenever your team is unavailable.
✓ Your own greeting✓ Configured fallback✓ Email delivery available
From missed call to message
Nobody answersGreeting plays
Message leftSaved with the number
Sent toYour email inbox
In plain terms
What is business voicemail?
Business voicemail is a recorded-message destination for calls your team cannot answer. Add it after a main line, phone menu, ring group, business-hours rule, or individual destination, then play a greeting and capture the caller's message. For example, sales enquiries can reach one mailbox while after-hours service calls reach another, giving each team a clear record to review and follow up.
- After no answerTake a message when a person or ring group does not pick up.
- After business hoursPlay a closed-hours greeting and collect details for the next working period.
- From a phone menuDirect a specific request to its own configured voicemail destination.
Set it up once
Set up voicemail in three steps
Record the greeting, decide where voicemail belongs in the call flow, and choose how the responsible team receives the message.
Choose where voicemail catches the call
Use it after the team rings, after hours, or as the destination for a menu choice.
Configure message delivery
Keep the recording with the call and send it by email when the team needs it in their inbox.
Set up voicemail for your business number.
Get startedVoicemail routing and delivery
Give unanswered calls a clear voicemail fallback
Route messages by call path
Connect the relevant sales, support, location, or after-hours route to the voicemail destination responsible for it.
Bring the message to the team
Use voicemail-to-email when the recording should appear in the inbox the responsible team already checks.
Set an honest after-hours greeting
Tell callers when the team is back and what details to leave for the next follow-up.
Common voicemail fallbacks
Use voicemail after hours, during busy periods, and by call type
Catch evening enquiries
Give after-hours callers a clear way to leave the details the team needs in the morning.
Cover a busy hour
Use voicemail as the configured fallback when the responsible team cannot take another call.
Keep call paths separate
Send sales, support, or location requests to the voicemail destination that owns the follow-up.
See it at work
Teams that catch every message
How businesses like yours use voicemail.
Home services
Let evening quote requests leave useful details for the next working period.
Learn more →Real estate
Give buyers and sellers a clear way to leave viewing or property requests.
Learn more →Medical & wellness
Record routine messages while urgent requests follow a separate, approved path.
Learn more →Questions, answered
Frequently asked questions
Practical answers about setup, call handling, and how this feature fits into VoxiPlus.
Can I use my own voice for the greeting?
Yes. Record the greeting in your own voice and keep it short and specific.
Can each team have its own voicemail?
Different call paths can use separate voicemail destinations when your account setup supports them. Give each one a clear owner for follow-up.
How do I know a message arrived?
The recording stays with the call. Turn on voicemail to email to send it to the inbox your team already checks.
How long do phones ring before voicemail?
The call flow determines when voicemail takes over. Set the no-answer path to match how long your team normally needs to pick up.
Can my phone assistant answer instead?
Yes. The optional Voxi.ai path can answer within its configured role, or the call can go directly to voicemail when a recorded message is the better fallback.
Do I need any equipment?
Voicemail runs as part of the cloud phone system rather than an on-premise mailbox. The devices used to answer and review calls depend on the workspace setup.
Voicemail
Give missed calls somewhere to go.
Record a clear greeting, place voicemail in the right call path, and send the message to the team responsible for follow-up.
Nobody could pick up
Caller hears“Leave a message…”
Message savedWith the caller’s number
Sent toYour email inbox